Venue Accessibility
At Wheeler, we are committed to providing accessibility options and improvements to our patrons and guests. Due to the historic nature of the building, the balcony is not wheelchair accessible.
Seating in orchestra level can be accessed by:
- From street level entrance, walking up two flights of carpeted stairs
- From street level entrance, take an elevator
Seating in the balcony level can be accessed by:
- From street level entrance, walking up three flights of carpeted stairs
- Note: the third staircase is somewhat tight/steep
- From street level entrance, take the elevator to the orchestra level and then walk up one flight of stairs
- Once in the balcony, there are approximately 2 steps with handrails down per row
WHEELCHAIR ACCESSIBLE SEATING
The Wheeler Opera House’s Orchestra level seating has designated wheelchair spaces. Companion seating is available upon request. There are also designated wheelchair transfer seats with retractable armrests that allow patrons to transfer from a wheelchair to a theater seat with ease. For reserved seated events, these locations are identified on the seating chart. For general admission events, patrons can select ADA ticket options and indicate accessibility needs when purchasing a ticket.
ASSISTED LISTENING
In the theater, assisted listening is provided by way of a hearing loop system. The hearing loop eliminates background noise, echo, and reverberation for users to bring the event’s audio clearly to their ears. To use your hearing loop compatible hearing aid, you must have set up the telecoil with your audiologist in advance. If you do not have a hearing aid or know if your telecoil program is activated, please check out one of the venue-provided hearing loop receivers from the Front of House staff.
For more information about this system visit Assist2Hear
